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Application Field Engineer (m/f)

Permanent employee, Full-time · Berlin

About us

Will you fit our culture?
At Mimi, we pride ourselves in the amazing team we have built. A team that amplifies connections; both within our team, and for our users. A team with a strong and diverse culture, loving and respecting towards everyone’s individual strengths but also their imperfections. We are solving a real problem through strong emergent leadership and ownership; proactively seeking out challenges, tackling them boldly and inspiring everyone involved.
We are committed to creating a culture which nourishes personal growth as a basis for company growth. We are a learning organization; we love to work with people who take initiative and are not afraid to try, fail and try again. In doing so we create a learning environment. We don’t wait to get to the perfect solution but ask for feedback early.

This can be your workplace
As one of the most promising startups in this field, Mimi is developing software that improves sound for the individual's hearing ability, based on the biology of the human ear. Our processing is already built into several audio products, and we are expanding our network of partners in consumer electronics. Our challenge is to create a platform of modular, easy-to-integrate products that bring scientifically improved audio to a wider audience.
The Mimi team is a diverse group of innovators with strong expertise in audio engineering, product development, hearing science, partner relations, and communications. Our Hearing Test is the most accurate hearing test app in the App Store, while our sound processing software has been integrated into some of the most high-end consumer electronics brands such as Loewe or Beyerdynamic.
Joining Mimi means you‘ll get the chance to help shape a truly innovative product in a budding market. As we’re still a young team of ±50 people, your input will surely make an impact. This is a chance to help grow a world-class design team from the ground up.
Working on something new brings together a bunch of people who are crazy enough to believe that the future doesn‘t just happen, but needs to be shaped actively. That means plenty of exciting challenges, and wild ideas flying around all the time.

What you will do
  • Be primarily engaged in a technical consultancy role, providing technical assistance and guidance, during the pre-sales process by identifying customers’ technical and business requirements.

  • In partnership with the Business development team, formulate and execute a sales strategy.

  • Educate customers on the value proposition of Mimi, and participate in all levels of discussions throughout the organization to ensure our solution is set up for successful deployment.

  • Evaluating the customer's requirement regarding systems application and administering the technical, and functional aspects of proposals accordingly as instructed.

  • Work on­site with strategic, enterprise­ class customers, delivering solutions architecture consulting, technical guidance, knowledge transfer and establish “trusted advisor status”.

  • Capture and share best-practice knowledge amongst the Mimi community.

  • Author or otherwise contribute to Mimi customer-facing publications such as white papers, blogs, or diagrams.

  • Serve as the customer advocate to other Mimi teams including Product Development, Business Development, Design, and Marketing.

  • Collaborating with the Business Development team, engineers, and product managers for obtaining accurate information about application usage, system operations, and product management.

  • Preparing relevant records, data, and documents for product presentations, conducting training sessions for demonstrating new products and services, and supporting the Business Development team in organizing  presentations

What you bring to the table
  • Degree in Engineering, Computer Science or related fields (Electronics or Mechanics).

  • 5-8 years of experience in Technical sales or related experience, with a proven track record.

  • Good knowledge of the software development lifecycle.

  • Good understanding of continuous integration.

  • Excellent command of business English. German is a plus.

  • An entrepreneurial mindset and an urge to change the status quo. 

  • Have good interpersonal skills.

It would be great if you additionally:

  • Have the communication and relationship skills to be able to work closely with team members and prospects to explain complex solutions and systems in easy-to-understand terms.

  • Have experience leading complex projects involving ambiguity, various disciplines, and multiple stakeholders.

  • Have experience in conducting research on market trends for recommending new applications or trends.

  • Have experience in testing the various integrations and proposing solutions.

  • Have a solid understanding and experience of, and working with agile/SCRUM teams.

What we offer
  • The opportunity to make an impact on an untapped market and contribute to the development of a truly innovative product and company
  •  An entrepreneurial experience in a young, fast moving startup located in the heart of trendy Berlin-Friedrichshain
  • A welcoming work culture which nourishes personal growth as the base for company growth
  • A team of people who start doing things, fail and learn fast in order to keep moving instead of waiting and drafting the perfect solutions
  • A top calibre diverse international team
  • Competitive compensation packages

Your application

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